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Terms and Conditions

TERMS AND CONDITIONS 

These terms and conditions (the “Terms and Conditions”) govern the use of Tedhelenfurniture.com (the “Site”). This Site is owned and operated by Ted and Helen Furniture L.L.C., a Utah limited liability company. Throughout the site, the terms “we”, “us” and “our” refer to Ted and Helen Furniture L.L.C. and the term “you” refers the buyer of the products on the Site. 

By using the Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times. 

WARNING: CHOKING HAZARD 

Our products may contain small parts which may be considered choking hazards for children below three (3) years old.  Further our product packaging may include plastic wrap or bags that could also be considered choking hazards. Please use caution.

Assembly

The assembly instructions are provided and contain detailed steps on how to assemble the product. You agree to follow the assembly instructions. You understand that Ted and Helen L.L.C. will not liable for injuries or damages caused during assembly of products. 

Intellectual Property 

All content published and made available on our Site is the property of Ted and Helen Furniture L.L.C. and the Site’s Creators. That includes, but not limited to, images, text, logos, documents, downloadable filed and anything that contributes to the composition of our Site. 

Accounts

When you create an account on our Site, you agree to the following: 

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and 
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.  

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions. 

Ordering

By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to online products) until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.

After you have placed your order:

You will receive an email to acknowledge your order. It will confirm which products you have ordered, but it may not constitute an acceptance of your order. You may be directed to a third-party site to complete your order.

We do not have to accept your order, and for example, we will not accept your order if:

  • We do not have the products in stock
  • Your payment is not authorized
  • There is an error on our website regarding the price or other details of the products
  • You have canceled your order

We reserve the right to refuse any order.

Pricing and payment

Your payment card will be debited for your order at the time the order is placed. By submitting an online order with Ted and Helen Furniture L.L.C. through Tedhelenfurniture.com, you expressly agree not to request a ‘charge back’ of any fees or payments for said orders, and that no dispute with Ted and Helen Furniture L.L.C. will be raised with or adjudicated by the credit card company. Rather, you agree to contact Ted and Helen Furniture L.L.C. directly to resolve the issue. 

Refund and Return Policy

Absolutely! Our customers can return their product within 30 days of receipt, provided it’s in the original packaging. Upon receipt, Ted Helen will inspect the item for any damage. If it’s in its original state, customers are eligible for a 90% refund, as we retain 10% for shipping and administrative expenses. In case of any damage, Ted Helen will evaluate and adjust the refund accordingly. The good news is, with our modular tables, damage is usually limited to a specific part, not the entire product. Thanks to our durable finish, repairs are often simple, so customers can expect to receive up to the full 90% refund in most cases.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practice of any third-party website or service linked on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party website before using these sites. 

Limitation of Liability

Ted and Helen Furniture L.L.C. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site. 

Indemnity

Except prohibited by law, by using this Site you indemnify and hold harmless Ted and Helen Furniture L.L.C. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions. 

Applicable Law 

These Terms and Conditions are governed by the lase of the State of Utah. 

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will no be affected by the removal and the rest of these Terms and Conditions will still be considered valid. 

Changes 

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and reflect any changes to the way we operate our Site. 

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows: 

435-315-2015

Kathren@tedhelen.com